Social media allows for immediate interaction and customer feedback. Businesses can also respond to their customers right away. With nearly half of U.S. customers using social media to ask questions about products or services, having a social media customer service strategy is extremely important.
Content planning takes a lot of work. Creating that content takes even longer and from our case studies on this issue, we have found that the quality of the content is lowered to allow for more quantity. We partner with you to ensure that your content isn't just high quality, it is also on brand, and a visual representation for the consumer to allow them to make the decision to choose your services over the competition.
Yes. We spend the first two months of our business relationship dedicating ourselves to learning your brand. From its appearance to how your brand talks, we dive deep into your vision for your brand to ensure that we capture that visualization in each and every post. We have noticed that after about two months, the process becomes more and more autonomous allowing you to focus on running your business vs. having to approve each and every post that goes up.